Any questions about your Bioreagent Webstore?
Get all the answers you need in this FAQ!
1. PRODUCT TECHNICAL QUESTIONS
Where can I find user manual of products?
On each product page, you can find a tab named Downloads where you will be able to retrieve the user manual of a product.
Where can I find security datasheet of products?
On each product page, you can find a tab named Downloads where you will be able to retrieve Material Security Data Sheet (MSDS) of a product.
How do I add/change my shipping address?
How can I contact Bertin Bioreagent team?
How can I order a product that is not sold online ?
Products that are not sold online are reglemented products. Please contact us at order-life@bertin.group and we will send you a quote and the list of documents to provide.
For any question, you can write to us using contact form or call at +33 (0)139 306 036
2. ACCOUNT MANAGEMENT
Why do I need to create a personal account?
In order to purchase online and/or request a quote, you need to create your personal account on www.bertin-bioreagent.com.
Your account allows you to check out quickly for your next purchases/ quote requests.
You will also have the possibility to track your orders/quote status, download your quotes and view your complete history.
Convenient, isn’it?
How can I create my personal account?
Create your account will only takes a few seconds:
1. To create your personal account please : Start here
2. Complete the registration form and click ‘Save’.
3. That’s it! you’re now able to purchase online or request quotes.
4. Add your favorite address(es) immediately or later
Feel free to Contact us if you encounter any problems during your registration and/or confirm the status of your account.
