Dedicated & Qualified Customer Care
Our dedicated Customer Care is giving you a hand whatever the trouble shooting is.
ISO 9001 and IATA certified, our Customer Care is at your entire disposal for answering any of your questions!
Please fill in our Contact Form and we will answer you within the best delays.
You can also contact our Customer Representatives directly by phone at:
+33 (0)1 39 30 62 98 – 9:00 am to 5:30 pm (GMT+1)
Selected transporters for a safe delivery
Track your parcel at anytime
As soon as your order is shipped, you receive straight to your email box your tracking number and a link to our transporter website.
Your tracking number makes your parcel unique so that you can check at any time its localisation.
Batch-to-batch consistency
A batch number is a distinctive combination of numbers and/or letters which specifically identifies a lot.
On demand, we can provide you with homogeneous series from unique batch number for more reliable results over time.
Quick & Secure Order
Create your account in a few seconds, save your favorite delivery & invoice address(es) and pay simply & safely by card using our integrated secure solution.
Our partner PAYBOX BY VERIFONE holds accreditation and certification from GIE Cartes Bancaires, Visa and MasterCard, and from non-bank issuers and acquirers for its distance selling and local payment services.
Paybox payments platform is certified as complying with the PCI/DSS Standard (Payment Card Industry / Data Security Standard) by VISA and MasterCard.
